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Our Projects, Our Expertise

Some Recent Projects

WorkOne Indy

WorkOne Indy

Empyra has been providing the OneFlow solution for Workone Indy’s Workforce platform since 2010 for over 43,000 job seekers. WorkOne Indy offers job seekers the ability to engage with their WorkOne office virtually, and do everything online. Empyra has integrated OneFlow to Indiana’s current state system using API calls, and has implemented OneFlow's Fiscal module for setting budgets, recording and approving authorizations and printing ITAs and recording payments. Over the years, we have supported front end portals with messaging for dislocated workers, youth, H-1B, JAG etc. Empyra has integrated the data from OneFlow to the state system, CTORQ, Canteloupe, and other systems.

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Case Management
SourceMDM

SourceMDM Plugin

Empyra’s SourceMDM product analyzes, matches and consolidates data through data profiling and de-duplication techniques. SourceMDM is a cloud based solution that allows your team to enhance data quality within Salesforce. Empyra’s SourceMDM eliminates the need with to take the data out of Salesforce and perform cleansing and then reimport the data. SourceMDM's solution is the best in the industry and provides several features that we are sure your team would be thrilled with. This is a commercially available solution that eliminates the need to take the data out of your legacy systems and will provide the basis for creating a master ‘Golden Record’.

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Data Management
HCM Connector for Jira

HCM Connector for Jira

In 2017 Empyra launched an add-on "HCM Connector for JIRA" which can be installed on Atlassian JIRA that will integrate SAP SuccessFactors HCM system with Atlassian JIRA using Intelligent Services. With this integration in place, tickets can be created in JIRA Service Desk automatically (using pre-defined rules) and the plan is to update "To Do" lists for users in SuccessFactors system. This plugin removes the overhead of manual ticket creation and tracking. Connect your SAP SuccessFactors HCM system with Atlassian JIRA - world's leading bug tracking and IT support tool. This JIRA add-on connects the two system and allows for seamless integration!

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Atlassian Consulting
City of Youngstown

City of Youngstown's Demolition Disarray

The demolition process in the City of Youngstown was vague, spread across multiple divisions, known in detail by few staff members, and virtually impossible to track. With an administration demanding accountability and transparency, and a federal government requiring fastidious reporting, the current system in place was simply incompetent. The sheer volume of blighted homes often left staff overwhelmed. As a result, bottlenecks in the process flow were all too common. Repeatedly city officials were left unable to accurately answer the numerous public inquiries regarding vacant and dilapidated structures. Questions concerning a property’s status or asbestos results were unanswerable without the meticulous process of tracking down a paper file’s status and/or whereabouts. A traceable and uniform system of data across all divisions was sorely missing.

To address these challenges, the City of Youngstown turned to Empyra®, choosing to implement the company’s OneFlow for Asset & Property Management platform. OneFlow is a cloud based web-channel tailored to organize and automate the city’s demolition process. In early 2012, the process was transitioned from hard-copy, hand delivered forms and reports, to an all-in-one online step-by-step interface that is accessible from any internet connected browser.

OneFlow’s business rules were setup as to which services, forms and communications are appropriate at each stage of the property process. This ensures each phase is completed in the desired sequence and documentation is produced at each step, verifying compliance with any funding source requirements and state regulations. Authorized stakeholders now simply log on and are notified of exactly which property process steps are currently awaiting his or her action. The staff member or partner is then able to complete their respective workload – moving the property efficiently along the pipeline. The respective parcel is then automatically moved to the next responsible party to receive the subsequent action in the defined property process.

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Case Management
OhioMeansJobs

OHIOMEANSJOBS, MAHONING, COLUMBIANA & TRUMBULL COUNTIES

Since 2003 Empyra has been providing an integrated workforce/case management platform that enables Trumbull, Mahoning and Columbiana Counties OMJ locations to better manage services provided to customers. The common intake process from OneFlow is used. The system is used for local area tracking of the common intake process, core and intensive services, events, communications, eligibility determination and local grant programs for Workforce and Case Management with integrations to the state system allowing data to be uploaded on a daily basis. In addition, handled through a touchscreen kiosk where customers come to the OMJ centers and scan in using Empyra’s scan system to receive services from OMJ staff.

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Case Management
SAP Ariba

SAP Ariba

Empyra assisted SAP to build and launch a groundbreaking Defect Management System in a record six months’ time. As one of the global leaders in software, SAP acquired Ariba in 2012 which enabled Ariba’s cloud applications and business network to combine with SAP’s global scale and to take full advantage of the cloud and achieve new levels of efficiency, performance, and profits. Empyra drove a massive data migration effort of over 100K Change Requests from legacy CRM into JIRA. This was a rules based migration where over 5000 rules were defined to convert legacy data into more relevant objects in the new system. High volume of attachments, notes, activities were migrated into JIRA for more than 50 live projects. Authentication to JIRA was done using SAP employee ID using LDAP account syncing. Empyra helped Ariba to build a new JIRA Business Objects universe to be used by internal PMO teams and guided them on integrating with the new system using APIs and Web services.

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Atlassian Consulting
Eckerd Kids

Eckerd Kids

Empyra recently implemented the OneFlow solutions for Youth and Adult DW Programs for Eckerd Kids. Eckerd is currently using the OneFlow solution to track, manage, and report on participants enrolled in funding programs across multiple states in the U.S. Case managers enjoy using the OneFlow intuitive and customizable interface to easily access participant insights and case files! The system includes scheduling events to determine participant eligibility, electronically filling out forms during the intake process, and allows staff to seamlessly service the participants across multi programs at multiple agencies using OneFlow’s e-Voucher workflow.

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Case Management