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Atlassian License
Management Services

Atlassian License Management Services help organizations purchase, renew, co-term, and optimize licenses for tools like Jira, Confluence, and Jira Service Management. These services include usage analysis, cost optimization, user tier right-sizing, and compliance support to reduce spend and simplify subscription management. Delivered by an Atlassian Solution Partner, they ensure better budget control, a single renewal cycle, and maximum ROI from your Atlassian investment. 

Optimized Atlassian License Management

At Empyra, we understand the importance of making informed decisions when  it comes to investing in technology. That's why we offer full-scale  Atlassian license management, including a comprehensive review process.

We meticulously examine your current technology ecosystem, including your  existing tools and Marketplace Apps, as well as oversee Atlassian  license management. We ensure efficient tracking of renewals,  identification of redundant licenses, and proactive management of  changes in licensing before they go into effect.

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Technology Assessment

Ensures that your technology investments are optimized for efficiency,  cost-effectiveness, and alignment with your strategic goals.

App Management

Detailed examination of existing tools and Marketplace Apps. Ensuring seamless integration of new apps with your existing setup.

License Oversight

Full-scale Atlassian license management services. Efficient tracking of license  renewals. Identification and elimination of redundant licenses.

End-to-End Atlassian License Optimization for Atlassian Product Suite

Our team takes care of everything related to the Atlassian software suite and its marketplace extensions, from Jira to Confluence, Jira Service Management, Bitbucket, and more. When you work with us, you can get exclusive discounts and the best savings on license costs. This will help you get the most out of your budget and get the most value from your investments.

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Simplify Atlassian Licensing with Expert Management

As companies get bigger, it can be hard to keep track of Atlassian licenses for different products and teams. Our Atlassian licensing experts can help you make the process of buying, renewing, upgrading, and optimizing your subscriptions as easy as possible so you get the most value for your money while keeping costs under control.

License Procurement

We help you buy the right Atlassian licenses for your business by making sure you get the right product tiers and user counts and helping you get partner pricing and discounts.

Renewal & Upgrade Management

Stay ahead of license renewals and easily upgrade between plans such as Standard, Premium, or Enterprise. We keep track of renewal dates and make sure that upgrades go smoothly without bothering your teams.

License Optimization & Auditing

Our experts look at how you are currently using your licenses to find inactive users, unnecessary subscriptions, or features that aren't being used. This helps you save money and make your licenses work better overall.

Centralized License Tracking

You can keep track of all of your Atlassian licenses in one place. We make it easy to see product subscriptions, user allocations, and renewal dates in Jira, Confluence, and other Atlassian tools.

Cost Forecasting & Budget Planning

We help businesses plan for future licensing costs by predicting growth, renewal cycles, and possible upgrades. This helps them budget and plan their finances better. 

Multi-Instance Consolidation

We help organizations that run more than one Atlassian instance combine them when possible to make management easier, boost collaboration, and cut down on licensing issues.

Licensing Support for Atlassian Products

Organization use a number of Atlassian tools to handle project workflows, development, and collaboration. At Empyra, we offer expert licensing support for all Atlassian products to help businesses get, manage, and improve licenses for their teams while keeping costs low and making sure they can grow.

Jira License

We help companies choose the best Jira licensing plan for them based on how many people they have on their team and how they work. Our experts help you get licenses, upgrade between Standard, Premium, and Enterprise plans, and keep track of your licenses.

Confluence License

Make sure your teams have the right Confluence licenses for working together and managing information. We help you buy, renew, and grow your Confluence licenses as your business grows.

Bitbucket License

Make sure your development teams can use Bitbucket licenses properly. We help businesses pick the best plan for managing source code, CI/CD pipelines, and safe collaboration.

Bamboo License

We help development teams get and manage their Bamboo licenses so they can use them for continuous integration and deployment workflows.

Atlassian Trello License

Make the most of Trello's licensing for keeping track of projects and working with others. We help businesses pick the best plan and keep track of their users.

 Atlassian Jira Align License

We help businesses that are scaling agile practices manage their Jira Align licenses and make sure that all teams are working together to plan and carry out their strategies.

Optimize Your Atlassian Licensing:
Plans, Upgrades, and Co-Terming

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Standard vs. Premium vs. Enterprise

We'll detail the differences between these three cloud subscriptions and help you to make an informed decision that is best for your organization.

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Co-terming for All Atlassian Products

We make sure that all of your Atlassian licenses can be renewed and will expire on the same date. This way, you can plan ahead and budget for license renewals and changes without being caught off guard.

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Leveraging Cloud Benefits

Learn about the specific cost benefits of moving from on-premises to the cloud and how to move your licenses.

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Choosing the Right License Type

We'll talk about user needs, differences between tiers, monthly vs. annual Atlassian licenses, and more so that you can pick a license that has everything you need and nothing you don't.

Effortless Atlassian License Management with Empyra

Atlassian license management is your ticket to a smooth and headache-free  software experience. Such as managing user accounts, ensuring compliance with licensing agreements, and making informed decisions about which  products and features to invest in based on your team's needs. Empyra’s  partnership with Atlassian can help you and your team gain more value  from Atlassian licenses, products, and practices.

Budget optimization with Atlassian partner discount
A single point of contact regarding Atlassian Licenses
More convenient Atlassian solutions purchase process
Support & advisory of experienced Atlassian specialists

Smart Cloud Migration Meets Strategic Atlassian License Management

Empyra not only delivered a seamless cloud migration for  6,000+ users, 584 Jira projects, and 1,088 Confluence spaces, but also helped the client optimize Atlassian license management  through a detailed technology assessment, app rationalization, and proactive cost management. The result was a scalable, future-ready  Atlassian environment  with reduced licensing complexity and maximized ROI.

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Customized App Development for Atlassian Products

Empyra makes custom apps just for the Atlassian Marketplace, and we make sure that businesses can get a lot of third-party apps. We help our clients choose the best solutions that will work well with their Atlassian environment. Check out our selection of apps made for the Atlassian suite of products.

Customized App Development for Atlassian Products

Our Approach to Atlassian License Management & Cost Optimization

We use a tried-and-true Atlassian license management process to help businesses save money, get the most out of their licenses, and make sure teams always have the right access. We use a structured approach that includes license auditing, optimization strategies, and ongoing monitoring to get ROI From  your Atlassian investment. 

Comprehensive License Audit & Usage Analysis

To start, we look at your current Atlassian setup, which includes Jira, Confluence, and other tools, to see how many licenses you have, how many people are using them, and the details of your subscriptions.

Start License Audit 

Customized Atlassian License Optimization Strategy

We use what we learn to make a licensing plan that fits your team's size, growth plans, and business goals.

Optimize Licenses Now

License Procurement, Renewal & Co-terming

We handle getting licenses, renewing them, and co-terming them so that all subscriptions are billed at the same time.

 Manage Renewals Easily 

Real-Time License Tracking & Renewal Management

We use structured tracking to keep an eye on how licenses are used, when they need to be renewed, and when subscriptions change in Atlassian tools. 

 Track Licenses Instantly 

Ongoing Optimization & Expert Support

Our Atlassian experts keep an eye on your licenses all the time, make suggestions, and change strategies as your business grows.    

 Get Expert Support 

Atlassian License Management  & Cost Optimization
Industries

Industries We Serve for Atlassian License Management Services

We provide Atlassian license management services across industries, helping organizations optimize costs, manage users efficiently, and streamline workflows. 

tech

Information Technology (IT)

Atlassian tools are used by IT companies to build things, so they need good license management, cost savings, and easy teamwork.

healthcare

Healthcare

Healthcare organizations use Atlassian tools to run their businesses, which means they need to manage licenses securely, stay compliant, and work together efficiently across departments.

finance

Finance & Banking

To keep users safe, keep costs down, and make sure they follow industry rules, financial institutions need structured license control.

ecom

E-commerce & Retail

Atlassian tools are used by retail teams to run their businesses, and they need optimized licenses to handle workflows, teams, and customer service effectively.

logistics

Manufacturing

Manufacturing companies need centralized license management to keep things running smoothly, make it easier for people to work together, and get the most out of their Atlassian tools.

Education

Education

Educational institutions use Atlassian tools for collaboration, requiring optimized license management to support students, faculty, and administrative teams.

Govt

Government & Public
Sector

Government agencies need secure license management to keep track of who has access, make sure they follow the rules, and run big teams well across departments.

consulting

Professional Services
& Consulting

Consulting firms need flexible license management to help with client projects, keep costs down, and make it easy for teams to work together.

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Benefits of Atlassian License Management Services

Using Atlassian License Management Services helps businesses manage licenses, cut costs, make things more visible, and make sure that all teams use the software efficiently.

Cost Savings

Find unused licenses, get rid of waste, and make sure that Atlassian plans are used to their fullest potential across teams to cut down on unnecessary spending.

Better visibility

Get a full view of how licenses are being used, who has access to them, and subscription information for all Atlassian tools in one place. 

Easier license management

Organized processes can help you keep track of licenses more easily, cutting down on the amount of work you have to do by hand and making sure that all teams are always managed well.

Better Budget Planning

Use co-terming, predictable billing cycles, and licensing strategies that are best for your business to plan your budgets correctly. 

Enhanced Productivity

Make sure that teams have the right access to tools so that there are fewer delays, better workflows, and a big increase in overall productivity.

Expert Guidance

Get help from Atlassian experts to handle complicated licensing issues, make suggestions, and make sure that best practices are followed throughout the organization.

Other Atlassian Services

We Offer We offer a full range of Atlassian services to help you with your digital transformation, make your workflows more efficient, and boost your team's performance. Find out how we help businesses make the most of their Atlassian investments.

Atlassian Cloud
Migration

Empyra's Atlassian Cloud Migration Services make it easy to move to the cloud. Our experts make sure that data is safe and that there is as little downtime as possible. They also create solutions that make collaboration, scalability, and security in the cloud as good as they can be.

ITSM with Jira Service Management

Our Expert IT service management solutions make service delivery, incident management, and problem resolution easier, which increases productivity and makes sure customers are happy with powerful automation and easy-to-use workflows.

Atlassian
Training

Empyra offers full Atlassian training, with hands-on learning experiences that are customized to meet the needs of your team. Our expert-led training sessions will help you learn how to use Atlassian tools quickly and boost your productivity.

Atlassian Integration
Services 

Link your Atlassian tools to the rest of your tech stack. Empyra offers strong integration solutions that bring systems together, break down silos, and improve data flow between Jira, Confluence, Bitbucket, and third-party tools. This makes it easy for teams to work together and see what's going on in real time.

Atlassian Managed
Services

Let Empyra take care of your Atlassian environment so your teams can do what they do best. We make sure that your Atlassian tools are always optimized, safe, and in line with your changing business needs, from performance tuning and upgrades to user support and governance.

Jira Service Management Consulting 

Get the most out of Jira Service Management with Empyra's expert consulting. We help you design, set up, and grow service desks that are perfect for your business needs. This speeds up problem solving, improves SLAs, and makes operations run more smoothly for both IT and non-IT teams.

What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

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Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

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Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

Group 37380 (2)

Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

Group 37380

Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

Group 37380 (1)

Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

Customer Success Stories for Atlassian

See What our customers have to say

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Tufts University
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Rakuten
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Victoria’s Secret
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Jira Work Management Implementation
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OTC
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Financial Data Company Cloud Adoption Success Story
Articles

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Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

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Frequently Asked Questions

What is the Atlassian License Portal?

The Atlassian License Portal is where you can view, manage, and renew licenses for your Atlassian products. It provides centralized access to license keys, billing details, and user management across your tools. 

What types of Atlassian licenses are available? 

Atlassian offers several license types including Free, Standard, Premium, and Enterprise plans—each designed to meet different business needs. There are also Server, Data Center, and Cloud licensing models (though Server support is being phased out). 

Which Atlassian licenses does Empyra support? 

Empyra provides end-to-end license management services for all Atlassian products—such as Jira Software, Jira Service Management, Confluence, Bitbucket, Trello, and more. We help with procurement, renewals, upgrades, co-terming, and cost optimization. 

What is an Atlassian Community License? 

Atlassian Community Licenses are free licenses offered to non-profits, open-source projects, and educational institutions. If you qualify, Empyra can guide you through the application process and ensure compliance. 

How much does Jira Service Management cost? 

Jira Service Management offers Free, Standard, Premium, and Enterprise plans. Pricing depends on the number of agents and the selected tier. We help you compare plans and pick the right one based on your service management needs. 

What is Atlassian Dual Licensing? 

Dual licensing allows teams to run both Cloud and Data Center (or Server) environments during migration or transition periods. Empyra helps you manage dual environments efficiently and ensures you don’t pay more than necessary. 

What is the cost of an Atlassian license?

Atlassian license pricing varies based on the product, number of users or agents, deployment type (Cloud or Data Center), and plan level. Cloud subscriptions are billed monthly or annually, while Data Center licenses follow a tiered annual pricing model. 

What is Atlassian Service Collection pricing?

Atlassian Service Collection combines Jira Service Management and related capabilities into a unified offering with Free, Standard, Premium, and Enterprise plans. Pricing scales based on agent count and provides advanced features such as asset management, analytics, and AI-powered operations in higher tiers.

Does Jira Service Management offer a free plan?

Yes, Jira Service Management includes a free tier for small teams with up to three agents. It provides essential service desk features such as a self-service portal, knowledge base integration, workflows, and basic automation. 

Which Jira Service Management plan is best for large organizations?

Enterprise plans are best suited for large organizations because they offer centralized governance, multiple instances, advanced analytics, higher SLA uptime, enhanced security, and scalable user management.